generis is a performance management software system specifically designed for collision repairers. It maximizes profitability for shops under constant pressure to reduce severity and cycle times. Unlike other software systems that are purely reactive, generis provides a combination of historical and predictive reporting so you can take corrective actions before underachieving performance is written into your history.
Historical views provide easy analysis of past performance in critical business areas, such as sales, sales mix by customer, profitability, and operational KPIs like cycle and touch times. This functionality is targeted toward management staff who need to assess business performance, opportunities and risks.
KPI trending with related repair order detail for deeper analysis
Operational views provide daily Administrative, Financial, and Production activities that impact operational performance. This functionality is targeted toward specific roles within a repair organization (such as CSR or Production Manager) and enables those roles to proactively take corrective actions to improve operational performance and profitability before it becomes an historical data point. WIP and Production
Monthly sales projections based on Closed and Projected repair orders
Delivery analysis, historical and predictive based on WIP target dates vs daily objectives
Behavioral views are visual dashboards that continuously track and report KPIs and SOP compliance. Ideally, these dashboards are delivered via displays located at high traffic locations within a repairer’s location. This configuration is intended to raise awareness among staff of how their activities impact performance and positively influence their behaviour.
Visual tracking of hours and units completed vs monthly
MTD Performance Summary and trend graph of RO Delivery / Closing.
AutoHouse’s principal purpose is to assist in unlocking value from an organization’s data assets to drive business improvement. We believe if we do our job properly, you will see value and continue to engage our services. That is why our license agreements are renewable monthly … you are free to go at any time, we wouldn’t have it any other way!
The generis platform is licensed as a monthly SaaS (software as a service) subscription fee (per location).
The core delivery mechanism for value delivery is the generis platform, however, generis is extensible by design and integration of other data sources that contribute value are not only feasible, but welcome
AutoHouse provides a full suite of Professional Services to assist in customizations and/or consultations to drive performance improvement across the client organization.